Zoom CEO Eric Yuan Joins AI Trend by Using Avatar in Earnings Call

In a striking example of AI integration in corporate leadership, Zoom CEO Eric Yuan joined the latest trend of executive avatars, using a custom-built AI avatar to deliver part of Zoom’s quarterly earnings call.

The move came shortly after Klarna’s CEO made headlines for appearing via avatar in a similar investor briefing. Yuan utilized Zoom Clips, the platform’s own asynchronous video tool, to present his opening remarks through his digital double.

“I am proud to be among the first CEOs to use an avatar in an earnings call,” Yuan’s avatar stated. “It reflects how Zoom is pushing boundaries in communication and collaboration.”

Trust, Identity, and Responsibility at the Forefront

The AI-generated address emphasized Zoom’s commitment to trust and security, noting that the company has implemented strict controls to avoid avatar misuse and safeguard user identity. Zoom’s proactive stance positions it as a key player in the evolving landscape of AI-assisted communication tools.

Avatars for the Enterprise

Eric Yuan has long advocated for avatar use in business settings and has previously shared Zoom’s vision of developing digital twins for users. His recent use marks a major step toward mainstream avatar integration in professional environments.

The trend is growing beyond Zoom: the CEO of Otter.ai, an AI-powered transcription company, is also reportedly developing an avatar to handle workload overflow.

New Avatar Features Now Public

Zoom announced that its custom avatar add-on is now available to all users, expanding access to the same tech its CEO showcased on the investor call. This move underscores Zoom’s intent to make AI avatars a standard collaboration feature.

Conclusion:
Zoom’s leap into avatar-led communication could mark the beginning of a new era in virtual meetings. As leading CEOs adopt AI avatars, the boundaries between physical presence and digital representation continue to blur — transforming how companies operate and communicate in real time.