Snabbit Raises $19M to Digitize India’s Home Services Market with Rapid-Response Model
Indian startup Snabbit has raised $19 million in a Series B round led by Lightspeed, with continued backing from Elevation Capital and Nexus Venture Partners, valuing the company at $80 million. The funding will drive Snabbit’s rapid expansion as it aims to revolutionize domestic services in India with tech-powered, fast-response solutions.
Launched just 15 months ago, Snabbit offers high-frequency home services such as cleaning, dishwashing, laundry, and kitchen prep through a mobile app. Customers can book services delivered in as little as 10 minutes—a bold reimagining of a traditionally informal and fragmented sector.
Born from Personal Frustration
Founder and CEO Aayush Agarwal conceived Snabbit after struggling to find reliable domestic help in Mumbai. His challenges led him to develop a platform where users can book verified, trained service providers with the same ease as ordering a taxi or meal.
Tech-Powered Workforce Transformation
Snabbit takes a full-stack approach: sourcing, vetting, training, and relocating service providers—dubbed “experts”—near customer clusters to ensure swift service. The company now operates in seven zones of Mumbai and one in Bengaluru, with over 600 active workers.
To enhance mobility and expand reach, Snabbit has partnered with Yulu to equip female workers with e-bikes, helping them cover longer distances efficiently.
Competing in a Growing Space
While Snabbit faces competition from Urban Company’s Insta Help and newer entrants like Broomees and Pronto, Agarwal remains confident. “The category is getting exciting, new players are getting funded—but if we execute relentlessly, we stay ahead,” he told TechCrunch.
Snabbit’s pricing ranges from ₹169 to ₹499 ($2–$6) for up to 240 minutes of service. Though slightly higher than rivals, its value lies in speed, safety, and consistency. Each worker earns up to ₹40,000 ($470) per month for full shifts, with insurance benefits and safety features like an in-app SOS button for emergencies.
Scaling Up Despite Challenges
Customer acquisition cost remains high—about ₹700 ($8) per user—compared to an average service cost of ₹250–₹270 ($3). Still, Snabbit has over 25,000 users, each making at least three bookings monthly. Agarwal claims retention rates are on par with major apps like Zepto and Swiggy.
Over the last four months, Snabbit has grown 5x, now expanding at 20% week-over-week, with ambitions to reach 200 micro-markets across India’s major cities within nine months.
The Bigger Picture
As instant delivery models face setbacks in India, Snabbit believes its structured approach to domestic services offers sustainable growth. Backers like Lightspeed agree. “Snabbit is transforming home services in India by bringing speed, structure, and trust to a previously informal industry,” said Rahul Taneja, Partner at Lightspeed.
